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Business of Tech: Daily MSP News & IT Services Analysis Podcast Transcripts

MSP Radio, Dave Sobel, Managed Service Provider (MSP) Industry Analyst · 1,999 episodes with transcripts

Vendors are rewriting the rules on MSPs faster than anyone can track — pricing, partner programs, liability, and now AI. Business of Tech is the daily MSP news briefing that tells you what changed and what it means for your business.

Spoken has transcripts of 1,999 Business of Tech: Daily MSP News & IT Services Analysis episodes, with the speakers named. The newest listed here is from October 19, 2026.

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Latest Business of Tech: Daily MSP News & IT Services Analysis transcripts

AI liability for MSPs: missing policies create audit risk — Ignacio Lopez, Work-Smart.ai

October 19, 2026

Dave Sobel (0:01)

When an AI system hands back, a bad answer, what happens next? How's that audited? What questions need to be asked? Ignacio Lopez is a former SOX Auditor, now AI Developer and a former Kaseya Product Manager who understands this space. He wants to help out his clients with AI, and we talk about what that means for…

This is the Business of Tech.

Ignacio Lopez (0:38)

Thank you for having me.

Dave Sobel (0:40)

I'm excited to talk to you. You build AI inside places like family offices, law firms, construction groups, and we know nearly all of them run working with an MSP. So, when you walk in, what is the MSP already put in place for AI?

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