Trailer: Boss Class Season 2

**Andrew Palmer** (0:01)
How many times in your life have you had a great boss? You're unlikely to need lots of fingers to count them. Your hand may well remain bald into a fist. It doesn't have to be this way. The ingredients of a decent manager are not a secret. They can be learned. If you'd like to become a better boss, or just pass on some advice to the idiots above you, there's hope.
I'm Andrew Palmer, and I write The Economist's weekly column on management. I'm back with the second season of Boss Class. In the first season, I learned how to hire a team, how to motivate staff, and how to run a meeting well. This time, I've been gathering tips from inside some of the world's best-known companies. I'll learn about innovation at Google, culture at Novo Nordisk and decision-making at Levi's. I'll hear from CEOs about how they handle crises.

**SPEAKER_2** (1:02)
I don't think there's any textbook telling you that it's a great idea to reorganize the whole company two months into a pandemic.

**Andrew Palmer** (1:08)
How they test new ideas.

**SPEAKER_2** (1:10)
I would say for every pumpkin spice latte, there were 10 other drinks that are no longer on the menu board.

**Andrew Palmer** (1:15)
I get expert advice on how to negotiate. I don't generally get too angry. I get tough. How to give better presentations.

**SPEAKER_3** (1:24)
Listen, I am deaf and I'm deaf because I have listened to so many shitty speeches from Silicon Valley tech executives.

**Andrew Palmer** (1:32)
I'll be forced to have a go myself.

**SPEAKER_3** (1:37)
Beautiful.

**Andrew Palmer** (1:38)
Give me one more. I'm going to not look at you this time. Boss Class Season 2 will be out weekly starting in May. You can go back and listen to Season 1 right now for free. To listen to the new season, you'll need to be a subscriber. Search Economist Podcasts Plus for our best offer.