**SPEAKER_1** (0:00)
This episode is brought to you by Accenture. When you're advertising operations fall out of sync, everything else follows. Spotify and Accenture are working together to reinvent the rhythm of ad sales, using automation, analytics, and smarter workflows to simplify campaign delivery and access better data across the business. The result? Less time spent on operations, more time connecting brands with the moments and fandoms that matter most. Learn more at accenture.com/spotify.
**SPEAKER_2** (0:30)
Running a small business means I wear lots of hats. When I put on my hiring hat, I can count on LinkedIn Hiring Pro to make it easy.
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**Muriel Wilkins** (1:01)
HBR presents.
I'm Yaria Wilkins, and this is Coaching Real Leaders, part of the HBR Presents Network. I'm a long time executive coach who works with highly successful leaders who've hit a bump in the road. My job is to help them get over that bump by clarifying their goals and figuring out a way to reach them, so that hopefully they can lead with a little more ease. I typically work with clients over the course of several months, but on this show, we have a one time coaching meeting focusing on a specific leadership challenge they're facing. Today's guest is someone we'll call Michael to protect his confidentiality. He's been in his current leadership role for several years, helping to support a number of teams across a diverse region.
**SPEAKER_4** (1:59)
How I approach the role that I'm in today is really by demonstrating the desire, willingness to develop within the organizations that I've worked for.
So I'm very much a people-centric leader, and I feel like that's really helped me in my journey. And I have an appreciation and a real respect for the team that does the work every day, and that's really helped me in my career today.
**Muriel Wilkins** (2:29)
Michael works hard to ensure that his teams deliver on the targets set by the company every year and are continuously improving. He believes he's found effectiveness in this role because of his leadership style.
**SPEAKER_4** (2:40)
I'm able to relate to all levels within the organization.
I enjoy spending time on the floor, engaging with the team, understanding their challenges and their frustrations, and then being able to provide solutions and input to that to make their job better, more rewarding, and to really foster the team environment. When I look at the leadership models, the one that really aligns with my beliefs is really a servant leader approach, and really being able to be there as a servant for those team members, and to really help them be the best that they can be.
**Muriel Wilkins** (3:20)
While it sounds like much is going well for Michael with his teams, he reached out because he's been struggling with what's happening with the senior leadership team above him. And so I started by asking him to elaborate on his situation.
**SPEAKER_4** (3:35)
Through my working career, one thread that I've noticed is that as a senior leader, I become disillusioned with an organization when I see the executive leaders not demonstrating the values of the organization, not living the values, not applying the values. And what that causes is a lot.
**SPEAKER_5** (4:01)
This episode is brought to you by Google Chrome. You think you know a browser, but Gemini and Chrome, that's new. It can help you with practically anything on the web, like restoring a vintage motorcycle from a 50-page restoration block, or finally break down that long article you've had open for weeks. Gemini and Chrome is here for it. Ready to make anything online make sense? There's no place like Chrome. Check responses set up required compatibility and availability varies 18 plus.
**Paris Hilton** (4:26)
Hey babes, it's Paris Hilton. So I was checking my points balance in the Hilton honors app the other day. And yeah, I've got about a billion, which feels excessive, even for me. Just kidding. You can never have too many Hilton honors points. And I want to do something iconic this summer. So I'm giving away all my Paris points. Just find somewhere you've always wanted to stay, then go to my socials or Hilton's and tell me about it. Just make sure you're a Hilton honors member and I might be sending you Paris points because when you want points that make your summer even hotter, it matters where you stay.
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