**Ryan Peterson** (0:00)
I say it's white-collar fraud. I have a three-year-old and a five-year-old. The idea that I could do any work at my house is like a total fantasy. Like, come on, you're kidding. I think the negotiation that we're going to have with Salesforce can be a lot different than the last one. I think selling SaaS to tech companies is going to be a tough business because we can build stuff ourselves. Revenge and patriotism is a great investment thesis. There's a lot of collusion in VC. Like, I have a feeling that most VCs actually collude more with competitors than with their own partners.
**Harry Stebbings** (0:27)
This is 20VC with me, Harry Stebbings. I've done 3,000 shows. The best guests have two things. They have high IQ and they do not give a shit. Our guest today is a long time friend of mine, Ryan Peterson, founder of Flexport. He's been on many shows before. I don't think he's ever had a conversation as open and honest as this. I think the friendship allowed for a much more authentic and transparent discussion. Where we touched on everything from Chinese open source models, is the CCP a risk? Why remote work is like white collar fraud? And so much more. Ryan was incredible. And this also goes to show why doing shows in person is 10x better than remote. Ryan in studio, this is one you cannot miss. But before we dive into the show today, meet Ava, the first autonomous AI BDR built by Artisan to run your entire outbound on autopilot.
**Jason Lemkin** (1:17)
Hey, Jason Lemkin from Saaster here. Artisan is S tier. We've replaced our entire outbound sales team with Artisan. I believe we've sent over 50,000 highly customized emails to Artisan. The open rate is twice what it was with humans, and they close 100k deals day after day.
**Harry Stebbings** (1:31)
Ava sources leads from over 250 million contacts, enriches every prospect with intent signals, then writes and sends personalized multi-channel outreach, self-optimizing over time. When a lead replies, she handles objections and books meetings straight into your AE's calendars without any human input. Artisan is backed by Y Combinator and has raised $36 million to build the first truly autonomous AIBDR. Hire Ava, the AIBDR, and get $300 in credits when you sign up at artisan.co/20vc.
That's A-R-T-I-S-A-N dot co slash 20VC. While Artisan scales your outbound motion, Granola turns every call into clean notes. When I'm not recording the world's greatest freaking podcast, I'm probably in meetings, pitch meetings, board meetings, LP meetings, I can't get enough of them. When all the meetings are over, I look at my notes and they make no sense to me. Illegible scribbles. That's why I use Granola. Granola is the AI notepad for people in back-to-back meetings. I say back-to-back because it makes me feel busy and special. So I jot down rough notes like many do, and in the background, Granola transcribes and turns them into really clear useful notes immediately after the meeting ends. I've been using Granola for months, and my favorite feature is chatting to my notes. No one else will chat to me these days, and I can ask it anything, and it trawls through every meeting I've ever had and finds the answer. What was the valuation of the startup that pitched me last week? Who on my team said they would share the memo? And even coaching and tips like how can I ask founders better questions when they're pitching me? All the best operators I know use Granola to help them get more done. So if you're in a lot of meetings, trust me, this is a really good tool for you. It takes seconds to set up, connects to your calendar, works on any meeting platform, head over to granola.ai/20vc, and get three months free with the code 20VC, that's granola.ai/20vc, with the code 20VC, that's 20VC. Once Granola turns the conversation into clear notes, Finn turns that clarity into better customer support. As AI agents become more common in customer experience, teams often end up juggling multiple silo tools for every job. Well, Finn was built to change that. It's a single unified agent that works across your entire customer experience, from service to sales to success and beyond. Finn is the agent making perfect customer experiences possible for thousands of customers. It's powered by custom models, trained on years of real customer interactions, so it understands the nuance and complexity of customer service better than any other agent. That means faster resolutions, more consistent support, and just better experiences for every customer. It's also designed to be fully self-manageable, so you can easily improve and adapt it as your business evolves. No third parties required. Leading companies like Gamma, Asana, DoorDash and crypto.com already use and love FIN to deliver better customer experiences. So for a limited time, you can get $500 a month in FIN credits. For your first three months, learn more at FINAI forward slash 20VC. You have now arrived at your destination.
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