**Gili Raanan** (0:00)
No, I don't think it's going to work. I think it's going to end up with some serious catastrophe for many of the players. The market is not balanced. A lot of that cash that's flowing into the market would be wasted. Venture is a game. You know, we know very little. When we get into investments, we need to be selfish, and we need to be greedy. Those are good trades for an early stage investor. As an investor, you look at yourself and say, okay, I really fucked up. I'm not in a business of babysitting founders.
**Harry Stebbings** (0:33)
This is 20VC with me, Harry Stebbings, and what a guest we have in the hot seat for you today. Gili Raanan, founder of Cyberstarts, and one of the most successful seed investors ever in his 19 company portfolio of Fun 1 Check this out. He invested in Adekakorn, Wiz, seven unicorns, and he had three other companies acquired. That is an insane hit rate. Prior to Cyberstarts, Gili spent over 15 years as a general partner at Sequoia, where he invested in some of the world's best cybersecurity companies. But before we dive into the show today, you know what's wild? It's 2026 and so many product teams are still flying blind, buried in spreadsheets, chasing feedback across ten different tools, trying to figure out what actually will move the needle. I've spoken to with hundreds of product leaders and the best teams all do one thing differently. They build a system to capture ideas, validate them with real data and focus their roadmap on the right things. That's why product teams at Canva, Deliveroo, Toast, Decathlon use Jira Product Discovery. It pulls ideas and feedback into one place, with built-in tools to prioritize what will actually have the biggest impact. That's when a roadmap stops being an endless list of ideas and becomes a plan people actually believe in. Join more than 20,000 teams already using Jira Product Discovery. Head to atlassian.com/harry.
Oh, I like it. I get my name in there. atlassian.com/harry and start building the right thing today. After Atlassian helps your team build and ship great products, Intercom helps you support the customers using them. If you're looking for a way to transform your customer service, let me introduce you to Finn, baby. Finn is the number one AI agent for customer service, resolving up to 93% of customer queries automatically. There is no other agent that can do that, not 93% of customer queries, okay? No other agent can do that. So why choose Finn? Finn is the best performing AI agent for CS. Finn doesn't just answer questions, it takes actions. It automates the most complex customer queries, like refunds, transaction disputes, technical troubleshooting with speed and reliability. I wish my team was speedy and reliable. Beats every competitor in every head-to-head bake-off, completely configurable and code-optional setup. My word. I mean, the benefits just go on and on. It's easy and efficient implementation. It works on any help desk with no tedious migration needs. It's trusted by over 6,000 customer service leaders, including top AI companies like Anthropic, Lovable, Synthesia, Clay, Vanta. So if you're ready to transform your customer service team, scale your support and give team members time to focus on the really high-level strategic work, learn more about Finn at finn.ai/20vc.
While Finn scales your support without losing speed, Reforge shows you how to translate that scale into durable product-led growth. Everyone's shipping faster than ever. Cursor, Claw Code, Codex, AI is making code and writing code faster than ever. But here's the problem, speed means nothing if nobody uses what you ship. That's where Reforge comes in. Reforge is building the product discovery engine that sits upstream of your coding agents. Not another prototyping tool, research repo or AI interviewer, but a product that will ingest your customer data, generate variations of product solutions, validate the solutions before code is written and hand off winning directions to your team. Reforge kills product debt before it starts because every unused feature you ship isn't just wasted engineering time, it's a maintenance burden. Complexity tax and surface area that you cannot shrink. Used by product teams at companies like Toast, Vimeo, Klaviyo and many more, Reforge helps teams ship more features that actually get used. Try Reforge at reforge.com/build and use the code 20VC, that's 20VC for one month free of pro.
**Gili Raanan** (4:32)
You have now arrived at your destination.
**Harry Stebbings** (4:35)
Gili, we have been friends for a while. We did a show remote and it is just so much better in person. And so I've been so looking forward to this. I also love shows. You got to remember why I do this show. I do this show because I love to learn from people who are so much wiser than me. And it's like the greatest joy to have you here with me. So thank you for doing this dude.
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