20Sales: Why You Need a CRO Pre-Product | Why Remote Sales Teams Do Not Work | How Snowflake Built a Sales Machine with Chad Peets artwork

20Sales: Why You Need a CRO Pre-Product | Why Remote Sales Teams Do Not Work | How Snowflake Built a Sales Machine with Chad Peets

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

November 7, 2025

Chad Peets is one of the greatest sales leaders and recruiters of the last 25 years. From 2018 to 2023, Chad was a Managing Director at Sutter Hill Ventures. Chad has worked with the world's best CEOs and CROs to build world-class go-to-market organizations.
Speakers: Chad Peets, Harry Stebbings
**Chad Peets** (0:00)
We bring in a CRO pre-product. You need a salesperson to create the sales playbook. What does a VP of engineering know about creating a sales playbook? Any inside salesperson should recognize that by being in the office, they are gonna get better faster. If a sales inside salesperson is not willing to make the sacrifice of a 30 minute commute every day to further his own career, I don't want that person. You have to care and be willing to sacrifice to do exceptional things, to be exceptional. And what I find today is people are not willing to do that.

**Harry Stebbings** (0:29)
But before we dive into the show today, is your finance team a cost center, tied up in enforcing policies, bogged down by cumbersome processes and drowning in operational busy work? Well, what if you could unlock seamless strategic finance that actually fuels your business growth? This is why leading global growth companies use Payhawk, the finance orchestration platform that unifies global spend management with conversational AI to deliver best user experience for everybody dealing with company spending. Finance teams using Payhawk report a major shift from operational to strategic work. New AI agents for each finance role handle the busy work, acting with the same governance as your finance team, like having a small team of expert assistants that work 24-7, but also providing an exceptional user experience to your employees. Payhawk is built for growth and enterprise businesses that operate globally. No six-month implementations, no consultant dependencies, just immediate finance transformation that scales with your business. Leading growth companies like Vinted, Wallbox and hundreds more across 32 countries use Payhawk to move finance forward, not just keep up. Ready to turn your finance processes into a competitive advantage? Payhawk is offering a staggering 30% discount to everybody switching from a qualifying expense management or company card provider who mentioned the 20VC podcast. Visit payhawk.com/switch to learn more and make the intelligent switch today. And while Payhawk keeps your books on point, Miro turns that same clarity into teamwork that actually flows. You know what kills momentum? It's not a lack of ideas. It's the chaos between the idea and actually executing on it. My fund was stuck in this loop. Great investment theses, endless partner alignment calls, scattered deal memos across 10 different tools. We were moving at the speed of bureaucracy, not at the speed we needed to to win deals. Then we started using Miro's innovation workspace, and honestly it changed how we operate. So here's what clicked. Miro AI doesn't just give you a blank canvas to dump ideas. It actively helps you structure your thinking. We used it to synthesize founder interviews and diligence notes, pull out key patterns and turn them into an actual investment memo in hours not days. And speed is really important. Miro's AI sidekicks review your work like a seasoned GP would, pointing out gaps in your thesis and suggesting what to dig into next. And when we needed to map out portfolio strategy, Miro generated frameworks and visual roadmaps right from our board. No switching tools, no waiting. Help your teams get great work done with Miro. Check out miro.com to find out how. That's miro.com.
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**Chad Peets** (4:31)
You have now arrived at your destination.

**Harry Stebbings** (4:34)
Chad, I don't think I've ever been quite so excited about doing a show following a discussion pre-us starting recording. So this is gonna be a lot of fun. Thank you for joining me today.

**Chad Peets** (4:44)
Yeah, no, I appreciate that. Based on the people that you've interviewed in the past, I find that hard to believe, but I'm humbled that you said it, so thank you.

**Harry Stebbings** (4:50)
Do you know what also, I spoke to Chris Dagnan and Mike Spicer before this show. And if you want hard, heavyweights who are incredible at what they do, saying someone is the best in the world at what they do, I'm like, oh shit. So I'm looking forward to this. So I want to start off with just a little bit though, in terms of context. How did you make your way into sales first? And let's start there.

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