20Sales: Why the Best Sales People are F**** in the Head | Why Remote Work is BS | Why Europe is a Nightmare for Recruiting Sales Teams | How to Build a Sales Machine | What Everyone Gets Wrong Today in Sales with Chad Peets

**Chad Peets** (0:00)
I need people just to be blunt that are a little fucked in the head like I am. Like that's what I need. Like when I wake up at 3 o'clock in the morning, at the moment I become conscious of being awake, I'm thinking about work. I can't help it. I'm obsessed. And I wake up at 3 o'clock in the morning, 6 o'clock in the morning, 10 o'clock at night, and I can't help it. I'm obsessed with making sure we are doing things correctly. And I need people that are a little bit fucked in the head like that.

**Harry Stebbings** (0:23)
This is 20 Sales with me, Harry Stebbings. Now, 20 Sales is the monthly show where we sit down with one of the best sales leaders in the world to uncover their tips, tactics, and secrets to starting and scaling sales teams. Now, the best 20 sales that we've ever done was with Chad Peets, and I thought we had to have him back to start the year. He is the best CRO sales leader that I have ever met. He is the most no-bullshit that I've ever encountered. And across companies, he is consistently delivered. This is the most no BS conversation with one of the best sales leaders of our time. And quite frankly, it's why I love what I do so much. So, I want to thank Chad for being a dear friend at this stage. And I want your feedback on the show. Let me know what you think, harry at 20vc.com. But before we dive into the show today, a quick shout out to a company I've been genuinely blown away by and have been tracking closely, Rox. I've been watching this team closely and the speed they're operating at and the level of applied AI talent they've assembled. It's honestly remarkable, Rox is pioneering revenue agents for the global 2000, plugged into your data warehouse and CRM and delivering board level ROI in just 90 days. These sales and revenue agents handle the end-to-end sales process for large enterprises from research prep to deal risk outreach and opportunity management. So sellers spend more time with customers and less time in tools. This isn't another productivity app. Christ, we've all had enough of those. Rox gives reps a single interface on top of their GTM stack powered by a knowledge graph across your internal and external data. So if you want to boost AE productivity, increase revenue per rep and consolidate your stack, try Rox at rox.com/sign up. While Rox keeps retention on track, Airways keeps cash flow on track. Founders, let's get real about the growth tax. You've raised VC funding and you're scaling globally and it's no longer about shipping product. It's about orchestrating operations across continents, but suddenly your payments and finance stack is choking your growth. You're logging into lots of different banking portals, waiting days for transfers and wasting hundreds of hours on manual reconciliation and reporting across entities. It's operational drag and it's at your scale. It's costing millions. That's why I'm so excited to partner with Airwallets. Airwallets are more than just a banking alternative to HSBC or Citi. Airwallets brings you an intelligent financial operating system that powers how global businesses operate and grow, allowing you to manage and automate banking, treasury, payments and spend. The most exciting part for me, they're heavily investing in agentic finance. If you're scaling globally, you need a banking and finance platform that's borderless, real-time and intelligent. Check out Airwallets today and see how they're helping thousands of businesses like Canva, McLaren and Deal. Scale at airwallets.com/20vc.
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