Tien Tzuo on Why Agility Is the Key to Finding Fulfillment | EP 653 artwork

Tien Tzuo on Why Agility Is the Key to Finding Fulfillment | EP 653

Passion Struck with John R. Miles

August 21, 2025

In this Passion Struck episode, I sit down with Tien Tzuo—visionary founder and CEO of Zuora, bestselling author of Subscribed and Founders, Keepers, and one of the early architects of Salesforce—to explore how agility, transformation, and purpose can redefine not just business success but personal...
Speakers: John R. Miles, Tien Tzuo, Jody Blunko
**SPEAKER_1** (0:00)
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**John R. Miles** (1:23)
Coming up next on Passion Struck.

**Tien Tzuo** (1:26)
What I've really learned is you have to understand people for who they are. You got to have to understand what motivates them. And if you can create an environment that creates the right motivation, then people will put their heart and souls into the company. And look, not everyone is going to be aligned to what you want to create. But how do you create an environment that allows people to bring their best selves? How do you create a vision that inspires them to say, hey, this is something I want to work towards? And then how do you give them the freedom to really bring the best selves to work, right? Including understanding that a lot of that freedom is dependent on the coworkers.

**John R. Miles** (2:05)
Welcome to Passion Struck. Hi, I'm your host, John R. Miles. And on the show, we decipher the secrets, tips and guidance of the world's most inspiring people and turn their wisdom into practical advice for you and those around you. Our mission is to help you unlock the power of intentionality so that you can become the best version of yourself. If you're new to the show, I offer advice and answer listener questions on Fridays. We have long form interviews the rest of the week with guests ranging from astronauts to authors, CEOs, creators, innovators, scientists, military leaders, visionaries, and athletes. Now, let's go out there and become Passion Struck. Welcome back friends to Episode 653 of Passion Struck, the show where we explore the mindset, science, and strategies that help you live with intention, work with purpose, and unlock your fullest potential. Whether this is your first time joining us, or you've been with us from the very beginning, thank you. Your presence here matters. Together, we're building a global movement of thinkers, doers, and changemakers committed to leading with purpose and living intentionally. Before we dive in to today's episode, let's recap some of our recent episodes. On Tuesday, I sat down with Christopher Wong-Mickleson and Jennifer Toasty-Karis to unpack one of life's most pressing questions. Is your work worth it? We explored what meaningful work really looks like and how to align careers with values in a culture of burnout. And last Friday in my solo episode, I tackled the exposure gap, the growing distance between the challenges we think we can handle and the challenges real life will inevitably hand us. Both conversations lay the groundwork for today's discussion because at the heart of them all is a central question. How do we thrive in a world of constant change? My guest today is Tien Tzuo, visionary founder and CEO of Zuora, bestselling author of Subscribed and the End of Ownership and one of the leading voices behind the subscription economy. Tien helped scale Salesforce in its earliest days with Mark Benioff and Parker Harris before pioneering a business revolution centered not on products but on relationships. In today's episode, we explore why agility beats control in today's fast-changing world, what the end of ownership really means and how it's reshaping business and personal identity. We discuss how leaders can balance long-term vision and near-term adaptability and why the most successful people and companies treat transformation not as a phase, but as a mindset. And if you're ready to take this episode a step further, head over to the ignitedlife.net. That's where I share curated playlists like the psychology of success, the inner voice, and the space where you matter, along with tools, reflections, and behind-the-scenes insights from these conversations. Want to watch the episode? You can find full-length interview shorts and exclusive content on our YouTube channels at John R. Miles and Passion Struck Clips. Want to wear your purpose? Then visit our recently revamped Passion Struck Store to explore intention-driven apparel designed to remind you, you matter, live like it. You can find the link at passionstruck.com. Now, let's dive into this mind-shifting conversation. Thank you for choosing Passion Struck and choosing me to be your host and guide on your journey to creating an intentional life. Now, let that journey begin.

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