The Future of Hospitality Check-ins After the Coronavirus Crisis with Marc Figueras of Keynest

**Mark Simpson** (0:10)
Welcome to The Boostly Podcast. We are in season eight, episode six. And in today's podcast, in today's interview, we're talking about something that I think will be the future of hospitality. In the current event where we are, this whole season, as everybody should know by now, we're talking about fighting back from the Corona crisis. And just when, not just hospitality, but the whole world is changing in front of our eyes, there's gonna be a lot of businesses that are gonna diversify. There's gonna be a lot of businesses that are gonna have to pivot. And there's gonna be a lot of people out there who are gonna make some really big decisions about how their business is not only run, but how it is presented. And I've been meaning to have this interview with this guest for a while now. And just fate would have it that it has fallen on today's recording, which is the 24th of March. And I think it's perfect time to do this in all honesty, because what we're gonna talk about, we're gonna talk about the smart key exchange system. And I'm interviewing Marc from Keynest. And I'm gonna let him introduce himself in a second, but the way it works. And I first discovered Keynest, and I'll tell you a little story.
Last year, last summer, me and my wife went down to Birmingham for a few days.
We managed to get babysitters for our three kids. And we wanted to have a few days. And we went to go stay in Birmingham. We wanted to be close to city center, because my wife is a massive Primark fan. And she has obviously heard about the world's largest Primark. So we went down and we spent a few days down there. And when we got the text from our host about how to get entrance into the unit that we were staying, he mentioned that we got to go to another location to pick it up, which we thought was pretty cool. And the way it works, we went to the gas station, which was literally a stone's throw away from the apartment. We went to the gas station. We had to show ID, show a little code. And then the person behind the gas station, he gave us the key. And I was like, this is amazing. What service is this? And chatted to the host, Adam. I know you're listening.
And he explained it's called Keynest. And fate would have it again. In last November, I was speaking in Barcelona at the Short Stay Show over in Barcelona. And I met Marc there very briefly. Mentioned I was a fan of it. And I said, I've got to get you on the podcast. Got to get you on the podcast. And for whatever reason, dates just kept getting moved. And here we are today. I'm really excited for introducing everybody to it.
I'm excited to find out more about the business, more about Marc's journey and as well, how it's going to help move forward. Before we do begin, a very quick shout out to Hostfully. They are the Boostly Podcast sponsors, as you all know.
They help hosts get digital guidebooks so that they can wow their guests, which I think is really cool at the moment because they are helping so many people in so many different ways. For example, right now, with so many businesses not being able to open and they're having themselves, these businesses are having to do takeaway services. What you can do with Hostfully is you can put on there the recommended takeaways. You can also recommend grocery deliveries, people that can deliver to your property. In a time like now when so many people are still getting bookings, purely for those who need it most. And for example, I know somebody that has opened their doors to NHS staff, opened their doors to key workers. And imagine those key workers, when they're coming to stay, they're shattered and they need to know, or 24 seven delivery, they need to know about groceries and whatnot. And you can have a digital guidebook that you can pre-send to them, so they can then go ahead and rearrange a delivery, an order, whatever it may be. So it's there for when they arrive. I think this is where things like Hostfully are fantastic. So we don't have to wait to get that paper version, which so many people still have in 2020 So anyway, those are the podcast sponsors. You go get one free digital guidebook right now by going to hostfully.com. If you sign up for that premium service, you get two months free just by being a Boostly podcast listener. Just put Boostly to it.