The Age of Intelligence: Live in Partnership with IBM

**SPEAKER_1** (0:00)
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**Dimple Ahluwalia** (0:30)
Ray-Ban Meta glasses take the friction out of travel. Move through the world with your hands free and your head up. Hey Meta, where's the nearest metro station?

**Mia Sorenti** (0:38)
Closest metro to you is Union Square, about three blocks away.

**Kamal Ahmed** (0:41)
Hey Meta, text mom, I'm getting on the train now.

**Jon Sopel** (0:43)
Sending message.

**Dimple Ahluwalia** (0:44)
Juggle your itinerary, take calls and listen to music with open your audio.

**Jon Sopel** (0:48)
No digging for your phone, no stopping for a map, just you and your glasses.

**Dimple Ahluwalia** (0:53)
Ray-Ban Meta, iconic style meets Meta AI, available at Walmart and other authorized retailers.

**Mia Sorenti** (1:03)
Every year, technology stretches the definition of progress to new horizons. But with the advance of AI and other technologies, the very idea of progress doesn't seem to accommodate the levels of growth we continue to see. Every new discovery is the beginning of a new beginning. AI will soon be surpassed as the latest innovation by either quantum computing, hyperautomation or a new endeavor which has yet to be discovered. Hello and welcome to The Age to Come, brought to you by Intelligence Squared in partnership with IBM.
I'm producer Mia Sorenti. Throughout this year long program, we will explore together how new technologies will reshape human experiences over the arc of a lifetime. You're about to hear the second of those live conversations. Recorded live in London, where journalist Kamal Ahmed explores how cyber security is becoming central to economic growth, national security, and public trust. Kamal was joined by guest Jon Sopel, former BBC North America editor and co-host of the Newsagents podcast, Dimple Ahluwalia, global offering leader for IBM CyberDefend within IBM Consulting, and Matt Rowe, Chief Security Officer at Lloyds Banking Group. Together, they explored the current state of cyber security, how prepared we are, and what we might face in the future. Kamal begins with the 3AM test, a scenario posed by IBM's Gavin Kenney that explores how people can make risky decisions under pressure even when they are trying to do the right thing. Let's join Kamal, Jon, Dimple, and Matt now for more.

**Kamal Ahmed** (2:35)
Gavin Kenney, security expert, colleague of yours, Dimple, from IBM. He made a very interesting point to me whilst I was interviewing him about cybersecurity. And he said, have you ever considered, Kamal, the 3AM test and how many people fail the 3AM test? And Dimple, this was a 3AM test that he set for me. And I must admit, I have borderline almost failed it, but I want to ask you as a cybersecurity expert, if you've ever found yourself trapped in this moment. And the 3AM test is this, and this gets to the idea of security not always being about malevolent actors, but just being about trying to do your best. So three o'clock in the morning, you suddenly get this urgent requirement that you need to deliver some work for that morning, and you are sent a data set about a crisis situation that you cannot open.
And however much you try to open it on your computer, this is completely legitimate, it's come from a person you know, it's not a phishing thing.
And then suddenly your computer offers you all sorts of methods for opening that data set, and you're scrolling through, you're thinking, I've got to get this thing open. This thing really, really matters to my business, to my clients, to my partners. Has there been a moment, Dimple, where you've almost pressed the wrong button, or even maybe it's the right button, and you've thought, I'm just going to get that thing across because I need to open this data set?

**Dimple Ahluwalia** (4:08)
Yeah. You know what? I believe it. I think that's why so many organizations tend to do, I'll call it an efficacy test, because everybody gets inundated with all sorts of education, and so let's put it to test, and we do find that, right? My 3 a.m. Okay. It won't be work related in the sense that- You're far too clever. But life, no. But no, I wish that was the case, but I think life test. So I'm a doting aunt of many, and holiday season, I found myself a couple of years ago, and that particular holiday season, I found myself in a bit of a panic because I had not done my responsible duties of being that doting aunt and ordering all the gifts.