Satya Nadella, Microsoft CEO

Satya Nadella (0:00)

Innovation in a company has to come from that deep sense of empathy, because we're in the business of meeting unmet, unarticulated needs of customers. That's it.

There's no way we are gonna meet unmet, unarticulated needs of customers if you don't have that deeper sense of empathy.

Michael Gervais (0:17)

All right, welcome back or welcome to the Finding Mastery podcast. I'm Michael Gervais and by trade and training, I'm a sport and performance psychologist. And the whole idea behind these conversations is to celebrate those that are on the path of mastery, to understand how they view the world, to understand what they're searching for, how they make sense of events in their life, to understand the mental skills that they've used to build and refine their craft.

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Satya Nadella needs no introduction. He and his team are guiding one of the world's most significant tech companies. And he is the Chief Executive Officer of Microsoft and only one of three in its history. And the first time I met him, it was back in 2014, I was struck by how deeply he listened. His authentic curiosity to learn and the clarity of how he organized his thoughts and it will just jump out of this conversation, how clear he is about that. And it was apparent that he deeply valued and was going to thoughtfully design a culture at Microsoft for people to find and connect to their purpose, to experience their life efforts and to have deep meaning. Like that was all apparent in that conversation. While at the same time, holding true to their company mission of empowering every person in every organization on the planet to achieve more. How bold is that? It's so good. And the whole conversation, this conversation where he's coming from, it is just really rich. I think it captures what we all want. We want to live a life of purpose and meaning and to really make a difference with what we do and how we do it. And this conversation was designed to explore where that comes from for him.