Salesforce-Databricks Alliance Strengthens Enterprise AI with Trusted Data

**Kieran Allen** (0:00)
Hi, I'm Kieran Allen, co-host of Cloud Wars. Now Salesforce has expanded its partnership with Databricks to help organizations better connect enterprise data with business outcomes in the era of agentic AI. Now, I know that sounds somewhat ambiguous, but at its core, the expanded partnership is about recognizing that as AI agents take on a larger role across the enterprise, they need access to complete connected data that's paired with business context, security controls and enterprise processes. Now, the goal of this expanded partnership is to help close the gap between AI models and the permissions, governance frameworks, and operational workflows that make AI generated insights actually actionable. Access to data alone really is not enough. AI agents to deliver meaningful business value, they must be able to operate within the context of how an organization actually works on a day-to-day basis. Now, Andy Kofoid is president of Global Field Operations at Databricks, and he summarized the reason for the expanded partnership. So I want to read that to you now.
Customers consistently tell us they want AI agents to become a larger part of how work gets done across the enterprise. To make this a reality, they need access to trusted data, business context, and governance controls, wherever that information lives.
Together, Salesforce and Databricks are helping join customers connect governed data and business context across platforms, giving humans and agents the shared foundation they need to search, reason, and act with confidence. I think this partnership is yet again, and it's a pattern that's emerging here, is representing a broader shift that's taking place across the AI industry as organizations move beyond experimentation and towards large scale deployment of AI agents. As this is happening, success really depend less on the models and more on the ability to unite these agentic capabilities with data, governance, security, and business processes. Now, Salesforce and Databricks are betting that enterprises need all of those elements working together cohesively, if agentic AIs to deliver on the promises they've made. Thank you for watching.