Meta Muse AI Blocked from Amazon - AI Big Tech Bros Getting Mean

Eli the Computer Guy (0:00)

Coming in from TechCrunch, Mena's AI agent has been blocked from using amazon.com.

So I kind of think this is an interesting story as we move forward into the AI agentic world, which is definitely and obviously the future. Everybody absolutely wants at least two dozen agents doing something.

I'm not really sure what these agents are going to be doing for people, but we all know how important agents are going to be for people. But I think this is kind of interesting to be looking at with different vendors, the AI agents, and then the services that are available online. And to be thinking about this from two ways. Basically, as a customer, what happens when your AI agents are blocked from doing certain actions? And then also as a business, what happens when your business' web portals, their platforms, start getting hammered by AI agents? What happens when you have to start paying the cost for the failures of somebody else's AI agents? And that's one of the interesting things here with amazon.com, right? So, Meta came out with this thing called MUSE, and basically MUSE, the term for it is open claw for normies, right? So, basically, it's supposed to be an AI agent system that you can install onto your computer, and I don't know, it does stuff. I was like, oh, that seems scary, right? It has file system access, it has access to all of your accounts, so Google or Spotify or Shopify or whatever else, it has access to your calendar, it has access to your email, it has access to WhatsApp. Basically, it has access to damn near everything that you have access to, and so you tell it to do something, and then it will do stuff, right? And so with that, one of the things it should be able to do is go out and be able to buy services for you, right? So you could say, hey, you know, Muse, I need to get to, I don't know, my date at 8 o'clock tonight at this particular location, and then it could automatically call an Uber or Lyft for you. And again, it is kind of interesting to think about these AI agents, since it's all being done automatically, it can do more analysis than you could. So it could see, like, what is the cost for Uber? It could see what is the cost for Lyft. It might actually even be able to see what is the cost for taxis in your particular area at that period of time. And then it could determine which one to order for you. It's like, so if you're going to the grocery store, you might want the cheapest Lyft that you can get, because you don't care. If you're going on a date, though, maybe you want the second tier of Uber. Like, there's Uber heap, and then there's Uber you're not poor. So you want the Uber you're not poor. So when you drive up to your date, you know, you don't look poor. And so that's one of the things the AI agent could do, is like, oh, okay, you need to get to this point at 8 o'clock, you would like to pay as little as possible, but you don't want to look poor, ergo, we're going to get you the uber not poor version, right? Well, that's kind of stuff that AI agents should theoretically be able to do for you. The problem is, though, right, AI agents hallucinate. Systems, yes, systems, whether they're AI or not, you know, have failures and that type of deal. And one of the interesting questions to be thinking about is for the vendors, right, the vendors that your AI agents are going to be interacting with, how much is it going to cost them to deal with your AI agent failures? So what if you tell your AI agent to do something or that you want something, what if it goes to Amazon? So Amazon has free returns, as long as you don't open the product or whatever else. So what happens if your Muse agent goes to Amazon and then just orders 10 items, right? You're like, hey Muse, I'm going to do, I need to host a birthday party in a couple of days. You know, what should I do? And you're just looking for recommendations. Again, it's AI, so it does whatever it does. And instead of simply giving you a recommendation, it orders, it orders like 10 or 20 things for you. You're like, holy shit, I don't have money for those 10 or 20 things. So as soon as you get a product from Amazon, you then ship them back to Amazon. Amazon then had to pay for the packaging of the items, had to pay for the shipping of the items, then has to pay for the shipping of the items back to the facility, then has to pay for the restocking of the items simply because your Muse agent crapped the bed, right? And so this is something to really be thinking about. And on the other hand though, again, remember this is the technology world. One of the big problems that we're going to be running into over the next couple of years, again, foreshadowing reality for you is that technology companies don't play nice together. They just don't, right? Again, these are type A, ASPY pieces of crap. That is the psychological term, right? They're just garbage human beings, right? They want, what they care about is more power.