**Jordan Ross** (0:00)
Welcome to How to Build an 8 Figure Agency.
My name is Jordan Ross, and I'm your host. And over the course of this journey, we're going to be interviewing 8 Figure Agency owners and going through the systems that I've seen work and we've implemented into our clients' businesses that have helped our clients add a half a billion dollars in annual recurring revenue over the last handful of years. I myself have already hit the 8 figures in annual recurring revenue, and when I got there, I wasn't happy. I was stressed, I was dissatisfied, I didn't like the people I was working with. So I clicked the restart button and went from 12 million in annual portfolio revenue back down to the mid 7 figure level to a climb back again. And on this journey, I'm going to be documenting my process on how I'm getting back to 8 figures and bringing you expert industry leaders who will tell you everything they did to get there as well. Thanks for tuning in and enjoy the episode.
If you have 50, 100, 200, or 300 clients or more in your portfolio, the easiest way to scale by 6 or 7 figures this year is not selling new customers, is not cutting costs. It's selling white label services. And on today's conversation, we're going to talk about how this guy added over 200 of his existing customers onto white label software, white label SMS, white label receptionist, and voice agent. And it is the craziest and easiest solution you can use to make an extra seven or multi-seven figures this year if you have enough clients. So today I have Jeremy DuPont, the founder of The Patch, one of the fastest growing agencies in the country going from zero to multi-seven figures in less than two years. They closed out 2025 with over $3 million in annual revenue. So Jeremy, dude, first and foremost, thanks for coming on. For everyone that doesn't know you or The Patch, who's Jeremy? What's The Patch?
**Jeremy DuPont** (1:50)
Yeah, thanks for having me, man. I'm excited to be here. Has always been a big fan of the pod, so this is it.
**Jordan Ross** (1:55)
Oh, shit, we have a listener coming in to the pod. Let's go.
**Jeremy DuPont** (1:58)
Yeah, exactly. So yeah, man, I guess the long and short of my story, I kind of probably have a very different story than most agency owners out there. I went to school for physical therapy, physical therapist by trade, and I opened physical therapy clinic in 2021 So I actually lost my job as a therapist during COVID because everything shut down, obviously. I went self-employed, ended up opening a clinic up, and yeah, those are fun times for sure. But it worked out well for me, which is good. I knock on wood for sure. But yeah, man, I started at a clinic in 21, and that's where I cut my teeth in the marketing side of things. I had to learn Google Ads and SEO in order to grow my clinic, and I fell in love with it, to be totally honest with you. I loved everything about the marketing side. I removed myself from patient care and really just ran the sales and marketing of our clinic. We grew it to seven figure plus, and I sold it at the end of 2024
Grew that, and again, similar of like, I wasn't really looking to sell it, but I had totally removed myself, and off the side of my desk, I had been helping other clinic owner friends do their marketing, because PTs by nature hate marketing and they hate sales, and they go out and they hire the local agency that's out there that doesn't know anything about physical therapy, and they get shitty results. So yeah, I kind of started just helping a couple of my buddies set up their Google Ads, do their SEO, build a CRM for them, and that's really where the patch was born. I saw an opportunity where, you know, I think I was like, this is way more scalable. I can do this remotely. There's way more people that I can help, and that's why, you know, I decided, instead of opening up a bunch of physical therapy clinics, why don't I run this agency instead? I think there's way more TAM for this, and yeah, so I sold my clinic, started doing patch again off the side of my desk, and yeah, so we're three years in business, just this month actually. We work with 350 plus PT clinics right now, and we do everything from Google Ads, SEO, CRM building, and we're now, I know what we're going to talk about here is implementing a lot more AI for these clinics, which I think for any type of local service business is huge.
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