Feel Whole (ft. David Banks)

**Ed Marx** (0:00)
You talked a little bit about the faith-based mission of AdventHealth. How do you think that the patient and team experience is different?

**David Banks** (0:08)
What makes healthcare so complicated is our society has never really settled on who should get it and how it should get paid for it. Our teams are still highly motivated to not let that be a distraction and focus on the patients in front of us and build programs and services that really help people get the things they need. So it's not enough just to address the physical issue. Let's address the mind, the body, and the spirit of the person. They have more than an opportunity for a career, they have an opportunity for a call.

**SPEAKER_3** (0:41)
Welcome to DGTL Voices, where healthcare and life science leaders explore the real work behind transformation. This podcast is about people, leadership, and the conversations that move healthcare forward. Now your host, Ed Marx.

**Ed Marx** (0:56)
Welcome to another edition of DGTL Voices. Thank you for listening and watching. Thanks to you, we are top 10 in the world under tech. The main reason is because amazing guests like David Banks, the president and CEO of AdventHealth. David, welcome.

**David Banks** (1:12)
Well, Ed, thank you. It's a pleasure to be with you today.

**Ed Marx** (1:15)
Yeah, I'm really looking forward to this because we first met actually not that long ago. We were both at the HIMSS conference, at the executive portion of that conference. You were the keynote speaker that kicked off the entire HIMSS. And it was just an amazing talk. And I was like, man, I really want to have David on this program. So thank you so much. And especially since you talked about cycling. And so I was like, yes, a fellow cyclist. And I thought that that was pretty cool. That was really the first time we met. But David, the most important question, maybe the second most important question I have today, are what songs are on your playlist? What kind of music do you like to listen to?

**David Banks** (1:50)
So if I go on just raw downloaded volume, there's three artists that will come to the top. James Taylor, Lyle Lovett, and Stevie Ray Vaughan. Those will be one of the three in the top rotation. The time we lived in Texas really brought in that Stevie Ray Vaughan element.
So those would probably be one of something out of their catalogs would probably pop first.

**Ed Marx** (2:12)
Yeah, those are good tunes. I was trying to guess I'm wearing a Frank Sinatra shirt today.
But next time it'll be JT. I definitely have a JT shirt as well. What about life message or mantra? Are there words that guide who you are and how you lead?

**David Banks** (2:28)
My wife and I are very aligned in the way we view the world and the way we view life, which is no regrets, do what's in front of you. Don't miss the opportunity to do things today that may not be available in the future.
We like to just move forward, do what's available, do what's in front of you, kind of a no regrets sort of strategy. And then the other thing that always comes through is I try to really, from a mantra standpoint, things are neither good nor bad, they just are. And so just trying to live into that sort of intentionality, I find to be really helpful.

**Ed Marx** (3:05)
Yeah, I love that. Tell us a little bit about yourself, like who are you, what's your story, where did you grow up? We can start right there.

**David Banks** (3:12)
Yeah, so I grew up in the foothills of the Sierra Nevadas in California. So our most famous sort of person to live in our area would have been Mark Twain. It was a total gold rush area. So it was a former gold mining town in the 1849 sort of era.
It's kind of how that area got settled. But yeah, one of five kids, mom and dad moved from LA up into the foothills in the early 50s, because my dad thought LA was too crowded. So I was born and raised really in a very rural, our whole county had 40,000 people, the town had one stoplight and 3000 And there happened to be a little Adventist hospital in that town, which is, we'll tie in to the story later. But yeah, one of five, four older sisters, Ed.

**Ed Marx** (3:56)
Wow.

**David Banks** (3:56)
I'm the youngest with four older sisters. So that may also kind of fill in the personality profile a little bit.