Behind the scenes of Calendly’s rapid growth | Annie Pearl (CPO) artwork

Behind the scenes of Calendly’s rapid growth | Annie Pearl (CPO)

Lenny's Podcast: Product | Career | Growth

February 26, 2023

Brought to you by Miro—A collaborative visual platform where your best work comes to life: https://miro.com/lenny | Coda—Meet the evolution of docs: https://coda.io/lenny | Vanta—Automate compliance. Simplify security: https://vanta.com/lenny — Annie Pearl is the Chief Product Officer at Calendly.
Speakers: Annie Pearl, Lenny Rachitsky
**Annie Pearl** (0:00)
Strategy is really just an integrated set of choices that outline how you're going to win in whatever marketplace you choose. And so a good product strategy is going to answer questions like, what's your winning aspiration?
But maybe more importantly, where are you going to play? What are the markets you're going to go after? What are the segments of those markets? What are the personas in the segments of those markets? And then how are you going to win with a target audience?

**Lenny Rachitsky** (0:26)
Welcome to Lenny's Podcast, where I interview world-class product leaders and growth experts to learn from their hard-won experiences building and growing today's most successful products. Today, my guest is Annie Pearl. Annie is currently Chief Product Officer at Calendly. Before that, she was Chief Product Officer at Glassdoor. And before that, she was Director of Product Management at Box. She's also a member of Skip, a community for Chief Product Officers, and she's on the board of two different companies. In our conversation, we cover a lot of ground, including how Calendly builds product, how Calendly has grown, including the wild story of how they got their first thousand users, and also how they built a sales team on top of what historically has been a very product-led growth company. Annie also shares a ton of great advice on how to get into product management. I learned a ton from Annie, and I know you'll too. Annie also shares a few killer tips for using Calendly, which I loved. And so with all that, I bring you Annie Pearl for a short word from our wonderful sponsors.
Today's episode is brought to you by Miro, an online collaborative whiteboard that's designed specifically for teams like yours.
I have a quick request. Head on over to my Miro board at miro.com/lenny, and let me know which guests you'd want me to have on this year. I've already gotten a bunch of great suggestions, which you'll see when you go there, so just keep it coming. And while you're on the Miro board, I encourage you to play around with the tool. It's a great shared space to capture ideas, get feedback and collaborate with your colleagues on anything that you're working on. For example, with Miro, you can plan out next quarter's entire product strategy. You can start by brainstorming using sticky notes, library actions, a voting tool, even an estimation app to scope out your team's sprints. Then your whole distributed team can come together around wireframes, draw ideas with the pen tool and then put full mocks right into the Miro board. And with one of Miro's ready-made templates, you can go from discovery and research, to product roadmaps, to customer journey flows, to final mocks, all in Miro. Head on over to miro.com/lenny to leave your suggestions. That's miro.com/lenny.
This episode is brought to you by Coda. You've heard me talk about how Coda is the doc that brings it all together and how it can help your team run smoother and be more efficient. I know this firsthand because Coda does that for me. I use Coda every day to wrangle my newsletter content calendar, my interview notes for podcasts and to coordinate my sponsors. More recently, I actually wrote a whole post on how Coda's product team operates and within that post, they shared a dozen templates that they use internally to run their product team, including managing the roadmap, their OKR process, getting internal feedback and essentially their whole product development process is done within Coda.
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coda.io/lenny.
Annie, welcome to the podcast.

**Annie Pearl** (3:52)
Thanks for having me Lenny, super excited to be here.

**Lenny Rachitsky** (3:55)
I've been a big fan of yours from afar. We've crossed paths a little bit on Reforge, on Twitter, probably been at events that maybe we didn't know each other at yet. So I'm really excited to finally be chatting sort of real life in real time at least.

**Annie Pearl** (4:08)
Me as well.

**Lenny Rachitsky** (4:09)
I've got a Calendly question to kick things off.
It feels like with Calendly, one of the most awkward elements of it is I have to like put the burden on someone else to book a Calendly. So I'm sending a link and I haven't figured out a good way to send it to someone without it coming across like a power move. So my question to you is how do I send a Calendly to someone without it feeling bad?

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