#2302 Superpowering Claude with 10,000 apps

**Wade Foster** (0:00)
Zapier today is giving your favorite agent, Claude Code, Cursor, Codex, you name it, access to every tool that you might use. I'm going to show you how it's helping us at Zapier grow our business. Can you help me generate a Sunday outreach email to the 10 outreach accounts? Draft them in Gmail for me. So now, it just goes and does this for me. Great. Let's just do it for your chair.

**Andrew Warner** (0:24)
You got a big announcement. What is it?

**Wade Foster** (0:27)
We are launching the Zapier SDK into Open Beta. Now, this is one of those things that might seem like not such a big deal on the surface, but it is actually sneaky. One of the most powerful things that I think we have ever, ever launched is Zapier. I've been using it for the last two months, and it has completely changed how I do every single task that I have. So what is it? Well, people know Zapier because we connect to your apps. We've got this massive library, almost 10,000 apps that Zapier hooks into. Well, what the SDK does is it allows you to bring all those connections, all those tools safely in to an agent harness. So if you're one of those people that's already using Claude code or Codex or Cursor day to day, you hook the SDK in and now that coding, that agent has access to all of the tools that you connect to Zapier. Now, this is powerful because even if you're not an engineer, I am not an engineer. I have written zero lines of production code in my entire life.
You need to think of it as like having this magical assistant that can just go do crazy amounts of work for you. And it literally has changed how I do my work. And it's pretty easy to get started. So let me share my screen here real quick. The getting starting part might feel intimidating at first, but I promise you, it's pretty simple. So you come here and this is the setup. And right here, we've got this command for you. You can just copy and paste it like this. And all you got to do is go to your agent. So you just paste it in and you hit Enter. And it will go install all the magical Zapier capabilities, the SDK into, in this case, Cursor. Now I've already done it, so I'm not going to rerun the command here for us. But now you can just go do interesting things with it. So for example, let's just do a test run to make sure this works. I'm going to put on demo mode, so you can't see, but I'll say, show me the last 10 mentions of Wade in Slack. Let's see, let's get rid of this, of Wade in Slack.

**Andrew Warner** (3:05)
By the way, demo mode is what?

**Wade Foster** (3:08)
So demo mode is this cool little skill I built for myself, because I show off these workflows all the time. People want to see this stuff, and I want to show the real thing. But the challenge is, my real stuff has my real work in it.

**Andrew Warner** (3:23)
Personal information.

**Wade Foster** (3:24)
So I made this skill that is, I call it demo mode. And basically, it allows me to run real requests, real things that I might actually do in the world. But demo mode basically rewrites it so that they're redacted or changes the names of things. So it doesn't actually show off stuff that might actually leak Zapier confidential information.

**Andrew Warner** (3:52)
So if I was in your CRM, my name Andrew Warner might be Andrew Mason, and then a phone number might be changed to 310-555-1212. And now you're not leaking my information out.

**Wade Foster** (4:03)
Exactly.

**Andrew Warner** (4:04)
Okay. All right. And so now it is connected to your Slack. And while it's doing this and it's doing all this research, what's the difference between this and MCP that you did before, that also connected all the tools?

**Wade Foster** (4:17)
So MCP is a powerful tool, and soon MCP will actually be the SDK under the hood. But what the SDK can do, especially when you're using an agent harness, is it can run arbitrary API requests. So whereas the MCP has all the Zapier trigger and action library predefined out of the box, the SDK can say, hey, I have access to Slack's API docs. I can just go do anything I want that the Slack API allows me to do, which means it's much more flexible for a wide variety of workflows. And here you can see it's come back and shared a sanitized view of the last 10 things that have sort of popped up in Slack for me. Teammates said they need to miss a recorded meeting because they have a conflict, comms PR, flagged a sensitive AI jobs question that Wade should probably look at or avoid saying. You can see here, this is a simple thing that you can do, which is fetch the last 10 mentions of my name in Slack, but you can also build more complex workflows. So for example, one of the things I wanted to start doing was build a better relationship with our enterprise customers. Now, at Zapier, we have HubSpot, which is a CRM everybody on the team uses. But HubSpot is a very complex piece of software. And I only wanted to do a very small thing, which was every Sunday, I wanted to go email 10 enterprise customers and just check in, see how things were going. Did they have any feedback for us? How could we make the product better, etc.? And logging into HubSpot felt like overkill. Plus, HubSpot isn't the only thing that has interesting information about our customers. We also have information in Databricks, which is our data warehouse. We have interesting information in Gong, which is the tool that records all of our meetings with our customers from our AEs and our CSMs. And so I wanted to build a simple CRM that pulled all the data together into one UI and then helped me go generate emails for those customers. So let me show it off real quick. Let's say, you know, please open the CEO CRM.