Why People Are Losing Faith in Healthcare

**SPEAKER_1** (0:01)
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**SPEAKER_2** (0:38)
When I scraped my car in that parking garage, I was worried that it could be a long process to take care of it. Like a landscaper's first day trimming a hedge made.

**Scott Galloway** (0:46)
I have definitely already been here.

**SPEAKER_4** (0:49)
Now, was it left right or right left?

**Scott Galloway** (0:53)
Well, maybe I'll cut a path out and find my way back later.

**SPEAKER_2** (0:57)
But it wasn't like that. I filed a claim in under two minutes on the Geico app and they handled it from there. It was taken care of almost as quickly as it happened.

**SPEAKER_5** (1:05)
It feels good to get help quick.

**Scott Galloway** (1:06)
It feels good to Geico.

**SPEAKER_4** (1:08)
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**Scott Galloway** (1:49)
Episode 399 399 is the world's most famous and most photographed grizzly bearer. In 1999, The Sopranos premiered. So I got my boss a tie and a dildo for Christmas. And if he doesn't like the tie, he can go fuck himself. That's an actual joke from the series The Sopranos. Little media history keeping you up on the greatest nostalgia of what is arguably the second greatest TV show behind Breaking Bad. Enough already.

**David Ricks** (2:18)
Go, go, go!

**Scott Galloway** (2:28)
Welcome to the 399th episode of The Prof G Pod. What's happening? In today's episode, we speak with David Ricks, Chair and CEO of Eli Lilly and Company. So each year, I do a prediction stack. It's our most sought after content, and I pick a technology of the year. In the last two years, I've only had one technology repeat. That's right. And it's not AI. What technology do I believe is going to have a more profound impact on the world than AI?
GLP-1s. I think this technology, every time new data on the technology or evidence on the technology comes out, it makes you want to eat more kale, or it makes you nicer to your pets. I mean, this thing is just wow. The way I describe it is scaffolding on our instincts. Our instincts haven't caught up with the institutional production of things that we traditionally were in short supply, and we develop cravings and even addictions for. And GLP-1s are essentially scaffolding on our instincts. Anyways, I'm a big GLP-1 fan, so I'm excited about that. Anyways, with that, I hope you enjoy our conversation with Dave Ricks.
Dave, let's bust right into it. Eli Lilly is the first healthcare company to reach a trillion-dollar valuation, and it's also turning 150 Talk to us about Eli Lilly.

**David Ricks** (3:52)
Yeah, sure. Well, this is an important year. As you said, we turned 150 It's a long time ago.
Founded by a colonel from the Civil War, who was a pharmacist.
It was the fifth company founded. The first four failed. I think that's an interesting lesson in entrepreneurship. But he saw atrocities during the war, mostly the off-battlefield deaths from infections and terrible medical care, and he wanted to do something about it. So he created a company that would do something new for the first time. We would list the ingredients of every medicine on the bottle, which was a novel idea at the time. Then he signed every bottle himself, and that's like the signature of the company. That's the brand of the company now, was his signature. So the idea was quality and transparency, and his first hire was a scientist. So it was kind of the first iteration of a modern pharma company a long, long time ago before the FDA existed, etc. Along the way, we reinvented ourselves many, many times. That's sort of how the business works. Every product we make goes off patent and goes to zero. So we have to keep inventing things to stay relevant. And there's been a lot of big inventions through history, including today, as you mentioned, with GLP-1 therapies, which are making the company famous again.